Shipments and Returns
Your package shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
1. Stutz want you to be satisfied with your purchase. Therefore we guarantee the quality of our merchandise. We will gladly accept a return of sellable merchandise (original tags must not be removed) in original condition within 21 days of purchase date accompanied by the original receipt. (no worn item will be accepted for return).
2. If you believe that you have received damaged, defective or the wrong item (s) please contact us immediately at (570) 383-2997 within 7 days or receipt and you will receive a Return ID#
Please ship by courier of your choice and pay return postage. When sending the return item(s) customers are responsible for e=return shipping. Stutz will not be responsible for any lost and/or damaged incurred on return.